Printing document in black only

[BigJoeBronx]

Trying to Print a Color Photo from Email, in Black only.  Can't find the control to do this!  Any help greatly appreciated! 

[Dvortex]

Hi @BigJoeBronx, Greetings!

Welcome back to the HP Forums, I'd be happy to help you with the document printing issue.

Please follow the below-mentioned steps to print in black ink only.

• On your Mac, open the photo or document you want to print.
• Click File, and then click Print.
• Make sure your printer is selected.
• If you do not see options on the Print dialog box, click Show Details.
• Under Paper Type/Quality, click Color Options, and then select ColorSmart/sRGB or Grayscale.
• If you select Grayscale, the Grayscale Mode options display. Select High Quality or Black Ink Only.
• Select Grayscale, the Grayscale Mode options displays. Select High Quality or Black Ink Only and then click print.

For more details please visit http://hp.care/2cLVQv8   

Let me know how it goes. Have a great day!

Cheers 🙂

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[BigJoeBronx]

Thank you for your swift response, it's greatly appreciated.....BUT, "Paper Type/Quality" is NOT an option shown.  I've searched the entire window and hit every button but it doesn't exist.  My OS System is Yosemite OS X 10.10.5.  Any further help will get you into my will.....

[Dvortex · Accepted solution]

Hi @BigJoeBronx, Thank you for your generous offer 🙂

You mentioned you are trying to print from an email. Can you try and print from some other applications to see whether there is an option to print in black ink only?

If the option is not available, the issue might be with the drivers and then we might have to completely reinstall the drivers and check. Go to http://hp.care/2cqTjVI and follow the steps mentioned to uninstall the drivers. Restart your computer and then visit http://hp.care/2cyJALr to download and install the latest drivers for your printer. Then try printing in “Grayscale”.

PS: Your printer supports single cartridge mode. Hence if you want to completely stop printing in color you can take out the color cartridge and use only the black one.

I will watch for your reply.

Cheers 🙂

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[BigJoeBronx]

In printing a Word doc, I did locate the Paper option and found the Grayscale Option which was GREYED out. I tried to hit the Blank Ink Only but of course it wouldn't activate so I'm following your instructions and deleting the installed drivers and hopefully, installing the correct ones. 

Thanks again for your professional expertise and patience.

Joe Viola

[BigJoeBronx]

hanks to DVortex for your expertise and patience.  It's greatly appreciated!

Joe

[Dvortex]

Hello @BigJoeBronx, 

Glad to be of your assistance! Thank you for your kind words.

Visit us again if you have any concerns! Thank you 🙂

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!