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HP Recommended
OfficeJet Pro 6978 Printer
Microsoft Windows 10 (64-bit)

Yesterday I was able to print normally.  Today, my emails are printing TINY.  I tested the printer with printing a Doc and PDF and they all print normal size.   What happened?  How to correct.

2 REPLIES 2
HP Recommended

@PayjucampK2 

 

This started several days ago for many people - Windows Mail is not working as expected.

 

if you are using Windows Mail to open your email account,

then - yes - Windows Mail is apparently broken.

 

The printer is fine.

 

Use a different mail application to print emails.

 

What?  It is not "just you".

 

Check at Microsoft Community - We do not have a fix for Windows Mail.

Example

Mail App prints very small in one corner of page  

 

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Dragon-Fur

HP Recommended

I attempted your suggestions but that didn’t fix.

I decided to reinstall the printer. Later it appear Google has problems on a bigger scale. 
After a few hours every thing was back to normal. Printer now works fine.

Thanks

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