Printing error

[19725]

• Our HP 6600 Officejet keeps giving me an error 0x61011bed all the time now.  I have tried unplugging and shutting it down.  Also Cleaned the rollers and took out the all the ink  cartridges and installed back in, but to no avail, that error repeatedly keeps coming up. Maybe it is just wore out.  It has lasted a long time and we have got alot of use out of it between scanning and printing.  If anyone has any suggestions, that would be appreciated.

Thank you and have a good day everyone!

[Kuroi_Kenshi]

Hi @19725,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding the error 0x61011bed on the HP OfficeJet 6600!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Reset the Printer:

• Turn off the printer by pressing the power button.
• Unplug the power cord from the back of the printer and the wall outlet.
• Wait for at least 60 seconds.
• Plug the power cord back into the wall outlet and then into the printer.
• Turn the printer back on.

Check for Blockages:

• Open the ink cartridge access door.
• Ensure there is no paper jam or debris blocking the carriage.
• Move the printhead manually to ensure it slides freely across the width of the printer.

Clean the Printhead:

• Remove all ink cartridges from the printer.
• Carefully remove the printhead assembly if possible.
• Clean the printhead with a lint-free cloth and distilled water.
• Reinstall the printhead and cartridges.

Update Printer Firmware:

Kindly refer to this link to update your printer firmware.

Check the Ink Cartridges:

• Ensure you are using genuine HP ink cartridges compatible with your HP OfficeJet 6600.
• Inspect the cartridges for any leaks, damages, or debris that may cause malfunctions.

Perform a Printhead Alignment:

• Access the printer menu.
• Navigate to settings or tools to find the option for printhead alignment.
• Follow on-screen instructions to perform the printhead alignment.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,