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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printing from Android: printer blocked

Create an account on the HP Community to personalize your profile and ask a question
04-04-2021 02:20 PM
Welcome to the HP support community.
I understand that you are unable to print from your android device, follow these steps to fix the issue.
Install the HP Print Service Plugin
Install the HP Print Service Plugin on your Android smartphone or tablet, and then turn on the plugin.
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Confirm your Android device is connected to the same network as your printer.
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On your Android device, install or update the HP Print Service Plugin (in English).
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Android 6.0 (Marshmallow) and 5.0 (Lollipop): Tap Settings, search for and open HP Print Service, and then tap On to turn on the plugin.
Print with the HP Print Service Plugin
Print photos, documents, emails, or webpages from Android apps.
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Open the item you want to print, tap the Menu icon
, and then tap Print. If the app you are using does not have a Print option, tap the Share icon or look for a Share
option in the Export or Send menu, and then select HP Print Service Plugin
or the Print icon
.
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On the preview screen, tap the Down arrow
to view the printer list, and then select HP [your printer model name] to print over the network, or DIRECT-xx-HP [your printer model name] to print with Wi-Fi Direct.
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Tap the Down arrow
to change any print settings, such as paper size or orientation.
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Tap the Print icon
.
You can refer this HP document for more assistance:- Click here
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee