Printing full bleed on HP OfficeJet 9020

[abpeterson]

I'm trying to print a full bleed illustration on a 5.5"x8.5" flat card (once folded will be made into a 4.25"x5.5" greeting card) but every time I go to print from my OfficeJet 9020 printer, there is still a smidge of 1/10 of an inch white border around the card (attachment below for reference). I have set my file to have my artwork fully bleed off of my document (set 0.125 inch bleed on all sides) and set the proper settings for the printer to identify the 5.5x8.5 custom printing size. Is there something I am missing in the printer's settings so that the illustration fully extends and bleeds off the card? Would anyone know what I can do to solve this issue?

Any help would be greatly appreciated. Thank you!

[Dragon-Fur]

@abpeterson 

I don't speak MacOS - I can offer limited advice.

Product Specifications for the HP OfficeJet Pro 9020 All-in-One Printer (1MR69C)

See the notation for Borderless printing and Paper Types

Borderless printing

Yes, on photo and brochure paper only, up to 8.5 x 11 in (US letter), 210 x 297 mm (A4)

So, could be your Media / Paper Type selection.

Try selecting Brochure (assuming your card is anywhere near the 180 gsm weight).

Media sizes supported (metric)	A4; A5; A6; B5 (JIS); Envelope (DL, C5, C6, Chou #3, Chou #4); Card (Hagaki, O**bleep**u Hagaki)
Media sizes supported (U.S. standard)	Letter; Legal; Government Legal; Executive; Statement; 3 x 5 in; 4 x 6 in; 5 x 7 in; 13 x 18 cm; 8 x 10 in; 10 x 15 cm; L; Photo 2L; Envelope( #10, Monarch, 5.5 bar); Card (3 x 5 in, 4 x 6 in, 5 x 8 in)
Media sizes, custom (metric)	Tray 1: 76.2 x 127 to 215.9 x 355.6 mm
Media sizes, custom (U.S. standard)	Tray 1: 3 x 5 to 8.5 x 14; 5 x 8.3 to 8.5 x 14 in
Media types	Plain Paper, HP Photo Papers, HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Photo Inkjet Papers, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Thick Plain Paper, Light/Recycled Plain Paper, HP Tri-fold Brochure Paper, Glossy
Media weight supported (metric)	60 to 105 g/m² (plain); 220 to 280 g/m² (photo); 75 to 90 g/m² (envelope); 163 to 200 g/m² (card)
Media weight supported (U.S. standard)	16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card)

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HP OfficeJet Pro 9020 All-in-One Printer series 

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