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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP OfficeJet 3830
Microsoft Windows 10 (64-bit)

Hi i've been trying to print in colour since I bought this printer for over a week. I've read the forums about turning off gray scale, but that option is only there on eprint which  i've even tried to print  with but it always gives me an error and won't connect. I've downloaded the hp print and scan doctor and it just doesn't help. 2019-05-03.png

 

any help or advice will be appreciated I really like this printer but only being able to print in black and white isn't helpful. 

1 REPLY 1
HP Recommended

HI

 

Please go to Printers and Drivers (Control Panel\Hardware and Sound\Devices and Printers)

Select the printer right click and go to Printer Preferences

Under Printing Preferences select Paper/Quality

Please search for Print in gray scale  (Option would be on/Off select Off )

 

 

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