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- Printing Errors or Lights & Stuck Print Jobs
- Printing is very slow with frequent long pauses for a single...

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11-07-2018 03:17 AM
My printer has become very slow with frequent long pauses for a single page to print. There are no error messages and no connection issues. It happens whether I print from a computer or my phone or a tablet. This is all over a wireless internet system. It does not pause at each line of print and the paper is set to Regular not Photo. It just randomly pauses in the middle of printing a page, like the printer is having trouble "thinking ". Any help for how to correct this would be greatly appreciated.
11-09-2018 09:07 AM - edited 11-09-2018 09:09 AM
Hi! @ShaunaWTurner, Thanks for stopping by the HP Support Forums!
I understand your printer takes a long time to print a single page.
Don't worry I'll try to help you out.
Did you make any changes to your printer?
Does the issue persist when making a copy from your printer?
Have you tried printing using a different application?
Have you tried printing using a wired connection? Does the issue persist?
Please share the operating system you are running on your PC to assist you better.
Update the printer firmware and check if it helps.
Update the printer firmware using this link. Click Here
Resetting the printer can resolve some types of slow printing issues.
Turn the printer on, if it is not already on.
Wait until the printer is idle and silent before you continue.
With the printer turned on, disconnect the power cord from the rear of the printer.
Unplug the power cord from the wall outlet.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
NOTE:
HP recommends connecting the printer power cord directly to the wall outlet.
Reconnect the power cord to the rear of the printer.
Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
Try to print.
Please try the steps recommended below.
If the copy works fine uninstall the printer software from the root level and install the full feature printer software on your PC. (Windows Only)
In Windows, search for and open Programs and Features.
Select your HP printer.
Select Uninstall.
In Windows, search for and open Devices and Printers.
In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
Open up the run command with the "Windows Key + R" key combo.
Type printui.exe /s and click OK.
Click on Drivers tab.
Look for HP Printer driver. If you see it click on it and click remove at the bottom.
Select OK.
Select Apply and OK on the Print Server Properties windows.
Close Devices and Printers.
Update the full feature printer software using this link. Click Here
If the issue still persists after trying out the steps. Uninstall the printer software from the root level and install the windows built-in drivers and check if it helps.
Refer this article to know more information about using windows, built-in drivers.
Refer this article to further troubleshoot slow printing issues. Click Here
Let me know if this works!
Take Care! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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A4Apollo
I am an HP Employee