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Prodbyaglet
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Message 1 of 2
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Flag Post

Printing issues

‎08-29-2020 07:47 PM

HP Recommended
Product: Hp 8600 office jet

My office jet 8600 is printing faded text and colors to the point where it is unreadable

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1 REPLY 1
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TEJ1602
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎09-01-2020 01:24 PM

HP Recommended

@Prodbyaglet, Welcome to HP Support Community!

 

Follow the steps below to isolate and resolve the issue-

 

Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware

 

Perform the steps from the document Fixing Poor Print Quality.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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