• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Mac OS X 10.11 El Capitan

Hello! I have an HP OfficeJet Pro 8715 that should print up to a 4800 by 1200 dpi. How do I access the setting on my computer to print at that dpi. The only option I see is 'Best'.  Thanks! 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Follow the below instructions-

  1. Open a document, photo, or webpage, click File, and then click Print to open the print dialog.

  2. If a Show Details button displays at the bottom of the dialog, click it to reveal all available menu options. The button changes to Hide Details when clicked.

    Print dialog in macOS

  3. Select your printer in the Printer menu.

  4. Select an option in the Presets menu that applies to your print job or paper type.

  5. Click the unnamed print options menu at the separator bar to display more settings options.

    Unnamed print options pop-up menu

  6. Change any print job settings.

Move the slider to best to print the max DPI

 

You may refer to - How to Print Photos (Mac)  or Print Settings Guide (Mac)

 

Keep me posted!

View solution in original post

7 REPLIES 7
HP Recommended

Hi,

Use HP Photo Paper and set the quality to Best and select Max DPI to reach the best print resolution while printing.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Thanks for the quick reply. I have HP photo paper on the ‘best’ setting. Can you provide steps on how to select max DPI on Mac? 

HP Recommended

Sorry for the typo. I meant to say I have HP photo paper.  

HP Recommended

I have HP photo paper on the ‘best’ setting. Can you provide steps on how to select max DPI on Mac? 

HP Recommended

Hi @aoewinoi,

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

HP Recommended

Hello, My printer is a HP officejet pro 8715. Thank you! 

HP Recommended

Follow the below instructions-

  1. Open a document, photo, or webpage, click File, and then click Print to open the print dialog.

  2. If a Show Details button displays at the bottom of the dialog, click it to reveal all available menu options. The button changes to Hide Details when clicked.

    Print dialog in macOS

  3. Select your printer in the Printer menu.

  4. Select an option in the Presets menu that applies to your print job or paper type.

  5. Click the unnamed print options menu at the separator bar to display more settings options.

    Unnamed print options pop-up menu

  6. Change any print job settings.

Move the slider to best to print the max DPI

 

You may refer to - How to Print Photos (Mac)  or Print Settings Guide (Mac)

 

Keep me posted!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.