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My Hp Envy 4513 is not printing evenly on each page. it cuts off at the top or bottom. I relined the printer when i put the new ink cartridges in

1 REPLY 1
HP Recommended

@SherT, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Uneven printing issues, where content is cut off at the top or bottom of the page, can typically be resolved through a series of troubleshooting steps. Here's what you can do:

1. Ensure Proper Paper Loading

Make sure the paper is loaded correctly in the input tray:

  1. Align the edges of the paper stack to ensure they're straight.
  2. Adjust the paper width guides so they're snug against the edges of the stack but not too tight.

2. Verify Print Settings

Check the print settings on your computer:

  1. Open the document you want to print.
  2. Click on File, then Print.
  3. Ensure that the paper size selected matches the size of the paper in the printer.
  4. Check the layout and margins settings to ensure they're correctly configured.

3. Clean the Printhead

Sometimes, cleaning the printhead can resolve print quality issues:

  1. On the printer control panel, swipe left on the display and touch Setup.
  2. Touch Tools.
  3. Touch Clean Printhead and follow the on-screen instructions.

4. Print an Alignment Page

Verify the alignment:

  1. Swipe left on the printer display.
  2. Touch Setup.
  3. Touch Tools.
  4. Touch the Align Printer and follow the instructions.

5. Check for Software Updates (Update the firmware on an HP printer | HP® Support)

Ensure your printer firmware and drivers are up to date. Download the latest updates from the HP Support website.

Following these steps should help resolve the uneven printing issue on your HP Envy 4513 printer.

 

Reference: HP printers - Printed photos are cropped incorrectly (Android) | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.