Printing not working after replacing cartridges

[Ryan078]

I just replaced all four ink cartridges in a HP Officejet Pro 8600.  But the documents aren't printing properly.

[Garp_senchau]

@Ryan078, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If the documents aren't printing properly after replacing the ink cartridges in your HP Officejet Pro 8600, follow these steps to troubleshoot and resolve print quality issues:

Use Genuine HP Ink Cartridges:

• Ensure you are using genuine HP cartridges, as non-HP or refilled cartridges may cause print quality issues. Check the authenticity of your cartridges on the HP anti-counterfeit webpage.

Allow Automatic Servicing to Complete:

• Many print quality problems clear up with the printer's automatic servicing routine. If the issue persists, try to print after a few hours.

Check Print Settings:

• Ensure that the print settings for your document are correct. You can adjust settings like paper type, print quality, and paper size through your software's print dialog box.

Align the Printhead:

• Sometimes, printhead misalignment can cause print issues. Use the printer's automated tool to align the printhead.

Clean the Printhead:

• The printer offers an automated cleaning function that can be accessed through the control panel. Multiple cleanings may be necessary if the printhead is heavily clogged.

Replace the Printhead:

• If you have completed cleaning and alignment without improvement, replacing the printhead might be necessary. Check the printhead warranty and order a new one if needed.

Check the Estimated Ink Levels:

• Use the printer control panel to view ink levels and ensure none of the cartridges are low or empty.

Print a Print Quality Diagnostics Report:

• This report will help diagnose specific issues with print quality and guide further troubleshooting steps.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,