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‎08-04-2023 09:24 AM

HP Recommended
Product: HP Color LaserJet Professional CP5225dn Printer

I recently had to change a Transfer belt and Now I am having issues with printing on Acetate sheets. I have no issues with card stock and regular paper, but when I try an Acetate sheet it will smear and smudge. I'm not sure what the problem is.

3 REPLIES 3

‎08-04-2023 10:03 AM

HP Recommended

Have you printed on this media before you changed the transfer belt? You might have a fuser issue or if not selecting a compatible media type, the speed of the printer might be causing issues. 

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‎08-04-2023 10:39 AM

HP Recommended

Yes I printed fine till the belt was changed and it was a quick process. Media type is fine also.

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‎08-04-2023 03:33 PM

HP Recommended

Unless there is something substantially different in the belts (OEM VS 3rd party or refurbished), a belt should not make a big difference. Was the secondary transfer roller replaced at the same time?

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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