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- Printing on Photo Paper using Print with HP Smart APP - HP E...

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09-25-2020 11:24 AM
Trying to Print on photo paper from my iPhone using "Print with HP Smart APP to my HP Envy Photo 7155. I can get to the Preview but when I click on the down arrow above the printer name there are no paper sizes listed. This stopped working just a few days ago.
09-25-2020 12:26 PM
@Gator_123 wrote:Trying to Print on photo paper from my iPhone using "Print with HP Smart APP to my HP Envy Photo 7155. I can get to the Preview but when I click on the down arrow above the printer name there are no paper sizes listed. This stopped working just a few days ago.
Not sure though I can suggest a couple of places to look / check / adjust to ensure the printer at least knows what you are doing "paper wise".
Paper Setting on Printer Control / Display Panel
Check / Adjust / Retain the Paper at the Printer Display Panel
Open Printer Tray,
If you have not yet done so, add desired paper type
Wait a few seconds...
Close Tray
IF applicable for your printer:
On the Printer Control / Display Panel, Click Modify (wording varies), set the paper size and type, Click OK
NOTE: If the size of the Paper Size is not in the Drop-down list, Select Custom
Next / Else
Use the Embedded Web Server (EWS) to check / view / adjust the paper settings for the printer.
EWS can be started from your browser
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper Management
If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)
Click Apply to save changes
EWS_9025_Preferences_Tray_and_Paper_Management_1
EWS can be accessed from within HP Smart for Mobile
Start the HP Smart for Mobile App
Click the Settings wheel
Select Add / Set Up a Printer
Select Tray and Paper
Examples
HP_Smart_Mobile_Main_Menu_3
HP_Smart_Mobile_Settings_Tray-Paper_1
HP_Smart_Mobile_Settings_Tray-Paper_1A
What else?
Set / Edit a Smart Task for the print job
Example
HP_Smart_Mobile_Smart_Tasks_Edit_1b
HP_Smart_Mobile_Smart_Tasks_Edit_1c
References
HP Smart - iOS and Android >>> Download, How-to. Videos, and FAQ
HP Printers - Using the HP Smart App (Android, Apple iOS)
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP ENVY Photo 7155 All-in-One Printer