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HP Envy Photo 7155
iOS

Trying to Print on photo paper from my iPhone using "Print with HP Smart APP to my HP Envy Photo 7155.  I can get to the Preview but when I click on the down arrow above the printer name there are no paper sizes listed.  This stopped working just a few days ago.

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@Gator_123 

 


@Gator_123 wrote:

Trying to Print on photo paper from my iPhone using "Print with HP Smart APP to my HP Envy Photo 7155.  I can get to the Preview but when I click on the down arrow above the printer name there are no paper sizes listed.  This stopped working just a few days ago.


Not sure though I can suggest a couple of places to look / check / adjust to ensure the printer at least knows what you are doing "paper wise".

 

 

Paper Setting on Printer Control / Display Panel

 

Check / Adjust / Retain the Paper at the Printer Display Panel

 

Open Printer Tray,

If you have not yet done so, add desired paper type

Wait a few seconds...

Close Tray

IF applicable for your printer:

On the Printer Control / Display Panel, Click Modify (wording varies), set the paper size and type, Click OK

 

NOTE:  If the size of the Paper Size is not in the Drop-down list, Select Custom

 

Next / Else

 

Use the Embedded Web Server (EWS) to check / view / adjust the paper settings for the printer.

 

EWS can be started from your browser

 

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes

 

EWS_9025_Preferences_Tray_and_Paper_Management_1EWS_9025_Preferences_Tray_and_Paper_Management_1

 

EWS can be accessed from within HP Smart for Mobile

 

Start the HP Smart for Mobile App

Click the Settings wheel

Select Add / Set Up a Printer

Select Tray and Paper

 

Examples

HP_Smart_Mobile_Main_Menu_3HP_Smart_Mobile_Main_Menu_3HP_Smart_Mobile_Settings_Tray-Paper_1HP_Smart_Mobile_Settings_Tray-Paper_1HP_Smart_Mobile_Settings_Tray-Paper_1AHP_Smart_Mobile_Settings_Tray-Paper_1A

 

What else?

 

Set / Edit a Smart Task for the print job

 

Example

HP_Smart_Mobile_Smart_Tasks_Edit_1bHP_Smart_Mobile_Smart_Tasks_Edit_1bHP_Smart_Mobile_Smart_Tasks_Edit_1cHP_Smart_Mobile_Smart_Tasks_Edit_1c

 

References

 

HP Smart - iOS and Android >>> Download, How-to. Videos, and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY Photo 7155 All-in-One Printer 

 

 

 

 

Dragon-Fur

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