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‎09-05-2024 03:40 PM

HP Recommended

I am attempting to print on standard 4x6 envelopes. I have the size set on the printing settings along with the size set on the printer itself. The ink cartridge (black) is full and I have cleaned and aligned the print head.

When attempting to print, the printer will go through the printing process, however the writing is either extremely light or not visible at all. 
Any input would be appreciated. 

Category:
1 REPLY 1

‎09-08-2024 01:14 PM

HP Recommended

Hi @maddihayes,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
     

Could you please elaborate in detail? 

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


A_Gayathri
HP Support Community Administrator.
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