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Hi,

 

Since June 19, 2023, I have a problem with printouts on printers:
• HP LaserJetPro M404dn (printer purchased a month ago)
• HP LaserJet Pro M402m
• HP LaserJet Pro P1102w
• HP LaserJet Pro M201n

In addition to the page with the correct printout, there are 4 pages with incorrect printout - content:

POST /ipp/printer HTTP/ 1.1
Content - Lenght: 179
Content - Type: application/ ipp
HOST: localhost

1166 Gettributes - charsetutf-8Httributes-natural-languageenEprinter-

 2023-06-20_13h45_56.png

How can I fix these errors? Currently users cannot print anything.
I uninstalled windows 11 updates, reinstalled HP printer drivers. Nothing helped.


 

 

 

2 REPLIES 2
HP Recommended

How are you connecting USB or Network? Which HP drivers are you using. I would suggest  you use the UPD drivers for best printing experience. If network connected I would also use wireshark to see where jobs are coming from to see if a workstation has the wrong driver installed. 

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HP Recommended

The HP LaserJet M201n printer is connected to the computer via USB.
The drivers are from:
Driver - Product Installation Software - 100.2 MB
https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-pro-m201-series/6778273/model/6778279

Today I uninstalled the printer and reinstalled it again, same thing.

Under what keyword should I look for this job of printing these errors in Wireshark?

I believe that the problem is with Windows 11 and the last update and the lack of support for old HP printers and drivers.

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