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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printing problem with HP deskjet GT 5811

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03-25-2019 04:32 AM
Dear sir i have purchased a hp deskjet GT5811 printer on 14.4.2018 and i have some printing issues with this now. The problem is some time it print a blank page during printing process and after some time it print correct and ink is also sufficient But sometime it have many problems.So please this type of problem that i have .
Thanks and regarda.
Jay prakash saini
03-26-2019 12:11 PM
Welcome to the HP Support Community.
Does this happen while copying too?
Print a Print Quality Diagnostic page:
Press and hold the Start Copy Color button on the printer control panel for 3 seconds to print a Print Quality Diagnostic page.
Let me know how this report looks.
Clean the printheads using the HP software, and then evaluate the results.
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Open or search for the HP folder in your list of installed software programs, click the folder for your printer, and then click the name of your printer.
HP Printer Assistant opens.
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On the HP Printer Assistant window, click Maintain Your Printer.
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Click the Device Services tab, and then click Clean Ink Cartridges
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A Print Quality Diagnostic page prints.
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If the print quality is unacceptable, click Second-level Clean when prompted to continue the next level of cleaning.
NOTE:
If the printheads are badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform both levels of cleaning again.
If the issue persists, please perform the remaining steps from this document: https://support.hp.com/in-en/product/hp-deskjet-gt-5810-all-in-one-printer-series/7840162/model/1723...
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee