Printing, scanning and copying images are crooked.

Home12 · ‎06-16-2020

All printouts, copies and scans skew to the right so that far right margin and text are off the page. I tried unplugging, pushing the power button and replugging but no change. Thanks.

Repairatrooper · ‎06-16-2020

A skew from printing would have a different cause than a skew of a scanned image. Just to clarify, if you scan to the desktop or to email you see the exact same skew on the screen as you would see on the printed image? Most skewing while printing (or copying) is caused by either side guides not being properly set or foreign material partially blocking the feed path. Bits of labels often detach and cause this problem. Check the paper path closely.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

Home12 · ‎06-16-2020

It skews exactly the same way scanning, copying and printing. I don't use labels on the printer and doubt that is the problem. Any other reason it would skew universally?

Create an account on the HP Community to personalize your profile and ask a question