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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printing to 6 x 9 card paper

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10-23-2018 06:48 PM
Hi,
I’m designing greeting cards on my iPad with Artstudio Pro and want to print on Red River 6 x 9 inch greeting card stock. The printer keeps saying there is a printer mismatch when printing with the HP Smart software. How can I set printer to recognize the size paper. Also, which tray am I supposed to use?
Thanks,
Jimmy
Solved! Go to Solution.
Accepted Solutions
10-24-2018 03:14 PM
A warm welcome to HP forums! This is a great place to get support, find answers and tips to your technical queries.
As per the printer specifications available here, 6x9 in cards are not compatible with HP Photosmart 7520 printer.
The following table contains a list of supported card sizes:
Card type Card size
3 x 5 in Index 76.2 x 127 mm (3 x 5 in)
4 x 6 in Index 101.6 x 152 mm (4 x 6 in)
5 x 8 in Index 127 x 203.2 mm (5 x 8 in)
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
I am an HP Employee
10-24-2018 03:14 PM
A warm welcome to HP forums! This is a great place to get support, find answers and tips to your technical queries.
As per the printer specifications available here, 6x9 in cards are not compatible with HP Photosmart 7520 printer.
The following table contains a list of supported card sizes:
Card type Card size
3 x 5 in Index 76.2 x 127 mm (3 x 5 in)
4 x 6 in Index 101.6 x 152 mm (4 x 6 in)
5 x 8 in Index 127 x 203.2 mm (5 x 8 in)
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
I am an HP Employee