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HP Recommended
Photosmart 7520
Mac OS X 10.11 El Capitan

I am printing my annual christmas letter which includes photographs on my Photosmart 7520.  I am using bog standard inkjet paper.  Why are the photos so dark?  Can I adjust brightness?  On a previous printer, I could do this but there appears to be no such option.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello, @Humphrey2 – Hope you are well 🙂
 

Welcome to the HP Forum! This is a wonderful location to converse with the community, get assistance and find tips!


I understand that the printer is printing the pictures too dark. Please try the steps here to change the print driver settings: http://hp.care/2qkb5BZ

 

If the issue persists, please try to reset the print systems to reset all the print settings to its default state. Here are the steps:
 

  • Click the Apple menu icon, and then click “System Preferences”.
  • Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.
  • Right-click the blank space in the Printers list, and then click “Reset printing system”.
  • Click “Reset” in the confirmation window.
  • Enter an administrator username and password, and then click “OK”.
  • Wait until the printing system is reset and no devices show in the Printers list
  • Restart your computer and then go back to System preferences – Printers and scanners.
  • Click the “Add button” (+).
  • Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer. Do not select an HP Fax driver.
  • Click “Print Using...” or “Use”, and then select Secure AirPrint or AirPrint. Alternatively, you may select the name of your printer if available in that list.


Let me know if that helps!

Good luck 🙂
 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hello, @Humphrey2 – Hope you are well 🙂
 

Welcome to the HP Forum! This is a wonderful location to converse with the community, get assistance and find tips!


I understand that the printer is printing the pictures too dark. Please try the steps here to change the print driver settings: http://hp.care/2qkb5BZ

 

If the issue persists, please try to reset the print systems to reset all the print settings to its default state. Here are the steps:
 

  • Click the Apple menu icon, and then click “System Preferences”.
  • Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.
  • Right-click the blank space in the Printers list, and then click “Reset printing system”.
  • Click “Reset” in the confirmation window.
  • Enter an administrator username and password, and then click “OK”.
  • Wait until the printing system is reset and no devices show in the Printers list
  • Restart your computer and then go back to System preferences – Printers and scanners.
  • Click the “Add button” (+).
  • Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer. Do not select an HP Fax driver.
  • Click “Print Using...” or “Use”, and then select Secure AirPrint or AirPrint. Alternatively, you may select the name of your printer if available in that list.


Let me know if that helps!

Good luck 🙂
 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
HP Recommended

Dear D Vortex,

 

Many thanks for your esponse.  It has solved the problem.

 

Regards

 

Humphrey

HP Recommended

Hi @Humprey2

 

It looks like you were interacting with @dileep A, but he is out for the day & I'm glad that the issue is resolved.

 

If you need further assistance, please get back to us.

This is a great place to get support, tips and find answers.

 

Cheers!

 

Raj1788
I am an HP Employee 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.