Printing??/

[Semita]

My new 6230 will print perfectly from "documents" and print Test page but when I click "print" from internet, the paper will go down to print and may print extremly slow (5mins.) or stop printing halfway and will remain so until I abort it. Thanks

[sandytechy20]

@Semita

Welcome to HP forums, I see that you are getting slow printing issues while printing from the internet.

• Which operating system is installed on the computer to which this printer is connected?
• Did you try to print from a different browser, like Chrome, Internet Explorer and check if it prints fine?

Meanwhile:

Perform a power reset

1. Turn on the printer, if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Wait at least 30 seconds.
5. Plug back the power cable straight to a wall outlet without any surge protector and printer.
6. Turn on the printer.

Update the printer firmware

Refer this HP document to update the printer firmware:- Click here

Reply with the above-requested information for further assistance.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.