Printing

[Dtonko]

Can someone help me figure out why my printer is only printing every other page, even though it is set to print all.

[Kuroi_Kenshi · Accepted solution]

Hi @Dtonko,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your HP OfficeJet Pro 8125e is only printing every other page despite being set to print all pages. Let’s go through some troubleshooting steps to figure out why this is happening.

Check Printer Settings

Open the print dialog in Windows before printing.

Make sure “Pages to Print” is set to All Pages.

Verify Duplex (double-sided) printing is either on or off depending on your needs—sometimes duplex settings can skip pages if misconfigured.

Check Application Settings

Some programs (Word, PDF readers) have their own print settings that can override printer defaults.

Ensure the app isn’t set to print odd or even pages only.

Update or Reinstall Printer Driver

Outdated or corrupted drivers can cause page skipping issues.

Go to HP’s website, download the latest driver for Windows 11, uninstall the old driver, and reinstall the new one.

Print a Test Page

Use the printer’s built-in menu to print a test page.

If the test page prints correctly, the issue is likely with the computer or software.

If the test page also skips pages, it may be a printer hardware or firmware issue.

Check Firmware

Log in to HP Smart or visit the HP website to check for firmware updates.

Firmware updates can fix known printing bugs.

Try a Different File or Program

Print a simple text document from Notepad or another program.

If it prints fine, the problem is specific to the original application or document.

Reset the Printer

Power off the printer, unplug it for 1–2 minutes, and then power it back on.

This clears temporary errors that can cause printing problems.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[Dtonko]

Thank you for this information, I believe the issue has been resolved!

[Kuroi_Kenshi]

Hi @Dtonko,

A huge thank you for marking this post as the 'Accepted Solution'! We're thrilled that we could help resolve your issue. 

If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help! 

Thanks again for your confirmation, and we wish you an amazing day ahead! 

Best Regards,