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Why will my printer only print at 2 and 3 o'clock in the morning? It's been a few months now since I bought a new printer. Nothing was wrong with my old one with the exception of it being no longer compatible with my Macbook. Now I have spent over $200 for this new one and it's now giving me some of the same headaches I received from my last one until it was no longer compatible.

It always says that it can't be read or it can't be located. I can't plug my printer up to my computer because its only wifi based. It's not just my macbook that is having this issue, my apple desktop is like that and when my mom comes over to print things, her HP computer has the same issue. We have to unplug the printer multiple times or delete the printer off her computer and reinstall it and so forth. I tried turning my wifi off on my printer a few times and shutting the printer down and turning everything back on and it worked a few times, now it has stopped. No one should have to consistently keep doing that and I shouldn't have to get up in the "WEE" hours of the morning to print documents I needed "right then and there". I WANT TO BE ABLE TO PRINT ON DEMAND WITHOUT ALL OF THESE ISSUES!

1 REPLY 1
HP Recommended

Hi @877559,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

I see that, you have already performed the required troubleshooting steps. To fix this issue, you will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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