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Printer won’t print . It’s set up correctly, Wi-Fi is strong , paper runs through, but no print on page 

1 REPLY 1
HP Recommended

@Tommygun612, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

I understand your HP printer is set up correctly, connected to Wi-Fi, and feeding paper, but not printing anything on the page. Let’s walk through some steps to resolve this issue.

Check Ink or Toner Levels

  • Make sure your printer has sufficient ink or toner.
  • On most HP printers, you can check this via the printer’s control panel or the HP Smart app.

Run Print Head Cleaning (for Inkjet Printers)

  • If the printer feeds paper but prints blank pages, the print heads might be clogged.
  • Use the printer’s control panel or HP Smart app to run a print head cleaning:
    • Go to Settings > Printer Maintenance > Clean Printhead.
    • You may need to run this 2–3 times for best results.

Check Printer Driver

Set the Correct Printer as Default

  • On Windows:
    • Go to Control Panel > Devices and Printers.
    • Right-click your printer and select Set as default printer.

Print a Test Page

  • Try printing a test page from the printer’s control panel or from your computer:
    • On Windows: Settings > Devices > Printers & scanners > [Your Printer] > Manage > Print a test page.

Firmware Update

  • Outdated firmware can cause printing issues.
  • Update your printer firmware via the HP Smart app or from the HP Support site

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.