Problème d’imprimante

[Kariane]

Le voyant d’alimentation clignote et je suis incapable d’imprimer. Je viens d’installer une nouvelle cartouche. 

[SNicollas]

Hi

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Regards,

[Kariane]

The printer's power button is blinking. I just installed a new ink cartridge and i’m unable to print.

[Raj_05]

Hi @Kariane,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

A blinking power button on your HP LaserJet MFP M234sdwe printer typically indicates a problem, often related to the printer not being able to recognize the new ink cartridge or another issue. Here are some steps to troubleshoot this problem.

Check the Ink Cartridge Installation:

• Ensure the new ink cartridge is properly installed. Remove it and reinstall it, making sure it clicks into place securely.

Verify Cartridge Compatibility:

• Confirm that the ink cartridge you installed is compatible with your printer model. Sometimes, third-party cartridges may not work correctly.

Reset the Printer:

• Turn off the printer, unplug it from the power source, and wait for about 60 seconds. Plug it back in and turn it on to see if the blinking light stops.

Check for Paper Jams:

• Inspect the printer for any paper jams or obstructions. Clear any paper that may be stuck inside.

Perform a Printer Self-Test:

• Some HP printers have a self-test feature that can help diagnose issues. Check your printer's manual for instructions on how to run a self-test.

Check Printer Settings:

• Ensure that the printer is set to the correct media type and paper size in the printer settings.

Update Printer Firmware:

• Sometimes, updating the printer's firmware can resolve issues. Check the HP website for any available firmware updates for your printer model.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support