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Microsoft Windows 10 (64-bit)

Using Windows 10 Pro I set the printer up to print 4x6 Kodak photo paper.  When I tell it to print after a period of time it tell no paper in printer tray,  After trying a number of times it will finaly find the paper.  Does the printer have a problem as it is still under warranty.

1 ACCEPTED SOLUTION

Accepted Solutions
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@earib


@earib wrote:

Using Windows 10 Pro I set the printer up to print 4x6 Kodak photo paper.  When I tell it to print after a period of time it tell no paper in printer tray,  After trying a number of times it will finaly find the paper.  Does the printer have a problem as it is still under warranty.


The printer may be objecting to the Kodak paper -- or it may be confused if the Media type has been selected for HP Photo paper (and you are not using same).

 

Assuming you have installed the Full Feature Software for the printer:

 

You might try selecting the Printing Preferences > Media type as "Other Photo Papers"

 

Example:

Open the image / photo in Photos

Click Settings "..." > Select Print

Adjust the size of paper and the Media type setting >

Adjust any other settings > Print

 

Angel_Wings_Print_Other_1.JPG

 

General Reference:

Printing Preferences

 

 

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Inspires you, provides fresh insight,

Or teaches you something new,

Click the "Thumbs Up" on that Post.

 

Click my Answer Accept as Solution to help others find Answers.

Dragon-Fur

View solution in original post

3 REPLIES 3
HP Recommended

@earib


@earib wrote:

Using Windows 10 Pro I set the printer up to print 4x6 Kodak photo paper.  When I tell it to print after a period of time it tell no paper in printer tray,  After trying a number of times it will finaly find the paper.  Does the printer have a problem as it is still under warranty.


The printer may be objecting to the Kodak paper -- or it may be confused if the Media type has been selected for HP Photo paper (and you are not using same).

 

Assuming you have installed the Full Feature Software for the printer:

 

You might try selecting the Printing Preferences > Media type as "Other Photo Papers"

 

Example:

Open the image / photo in Photos

Click Settings "..." > Select Print

Adjust the size of paper and the Media type setting >

Adjust any other settings > Print

 

Angel_Wings_Print_Other_1.JPG

 

General Reference:

Printing Preferences

 

 

When you see a Post that helps you,

Inspires you, provides fresh insight,

Or teaches you something new,

Click the "Thumbs Up" on that Post.

 

Click my Answer Accept as Solution to help others find Answers.

Dragon-Fur

HP Recommended

My printer wants photo paper to print.  I want to print documents and have never printed photos.  How it got changed I don't know.  How do I get it back to document printing?

HP Recommended

@earib

 

The document linked in the Solution for this Thread is relevant.

 

General Reference:

Printing Preferences

 

Change the Media Type (kind of paper).

 

Depending on the program you are using to submit the print job to the printer, you first use Print Preview; from "Preview" you select "print properties", or perhaps "More settings" (wording varies) to click into Printing Preferences.

 

Edge Browser:

Open the image / photo in Photos

Click Settings "..." > Select Print

Adjust the Scale and related settings >

Click More Settings > Select the Media type >

Adjust any other settings > Print

 

Green_Line_1.jpg

Print Preview is available in most browsers, document editors, and PDF viewers.

 

Suggestions and examples:

Manage Print Output with Print Preview

 

Sections, various - including:

  • Preparation

 

When you see a Post that helps you,

Inspires you, provides fresh insight,

Or teaches you something new,

Click the "Thumbs Up" on that Post.

 

Click my Answer Accept as Solution to help others find Answers.

 

 

 

Dragon-Fur

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