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‎02-14-2023 07:04 PM

HP Recommended
Product: 8720
Operating System: iOS

I have an iPhone and an iPad.  

When i print a document from my iPad, it works fine

But, when i print the same document from my iPhone, the lines over lap and the document is unreadable

This happens with all sorts of documents

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1 person had the same question
2 REPLIES 2

‎02-15-2023 12:05 AM

HP Recommended

Confirm That the Printer Supports AirPrint.
Is the Printer Working Correctly?
Connect iPhone and Printer to the Same Network.
Switch to a Private Network.
Re-Enable Wi-Fi.
Restart Your iPhone.
Restart the Printer.
Restart or Reset Your Router.

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‎02-15-2023 12:06 PM

HP Recommended

Thanks for those thoughts - done all without benefit
The wierd part id that printing from iPad is fine - just iPhone causes problem

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