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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Problem with cartridge - mail not working

Create an account on the HP Community to personalize your profile and ask a question
09-19-2016 04:08 AM
I have a problem with printing (stripes on print). Contacted HP via the support form, and received a mail that I will receive a new cartridge. So far so good.
In the e-mail HP requests additional info (adress details), replying to the mail does not work, and there is also no other way to share the info with HP. How to proceed?
Solved! Go to Solution.
Accepted Solutions
09-19-2016 06:43 AM
Hi,
I've included a list of country phone support numbers in the link below.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
"Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
09-19-2016 06:43 AM
Hi,
I've included a list of country phone support numbers in the link below.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
"Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
