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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP DESKJET 3070A
Microsoft Windows 10 (64-bit)

hi,  i am using HP DeskJet 3070A and replace the black ink a week ago.  There are no any error message but my  printing start have  issue just shown as figure one. after that any further printing become completely blank page. i have check the ink level is high. please help.

 figure 1figure 1

3 REPLIES 3
HP Recommended

Have you tried to clean the printhead?

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HP Recommended

thank you for your suggestion. i tried that but it also printed blank paper with the  "clean printer head" function

HP Recommended

The printhead has gone bad.

If the warranty is over then you may try cleaning it manually, see youtube for vids on the cleaning procedure.

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