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Microsoft Windows 10 (64-bit)

 Salve , con la mia  HP Deskjet 3720, sono stato molto bene fino a poco fa, che ha iniziato  a non caricare la carta per la stampa, dopo un po che cerca di acchiappare la carta e non riesce si accende il led arancione di mancanza di carta, ho fatto diverse prove,ma non riesco a  stampare più.

 

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Hi, with my HP Deskjet 3720, I was very well until recently, who started not to load the paper for printing, after a while he tries to grab the paper and fails the orange led of lack of lights up paper, I did several tests, but I can't print anymore.

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Hey @waltervic20  !

Hope your doing fine! 🙂


Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.





Thank you for your understanding.

Regards.

I work on behalf of HP.
HP Support Community Moderator
HP Recommended

Hi, with my HP Deskjet 3720, I was very well until recently, who started not to load the paper for printing, after a while he tries to grab the paper and fails the orange led of lack of lights up paper, I did several tests, but I can't print anymore.

HP Recommended

Hi, with my HP Deskjet 3720, I was very well until recently, who started not to load the paper for printing, after a while he tries to grab the paper and fails the orange led of lack of lights up paper, I did several tests, but I can't print anymore.

HP Recommended

Hi @waltervic20

 

Welcome to the HP Support Community. I'd be happy to help you with the printer error.

 

Please try these steps - HP DeskJet 3700 Printers - 'Out of Paper' Displays, Printer Does Not Pick Up Paper

 

If the issue still persists, I'd suggest you Contact HP in your region regarding this. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.