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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Problems with printing

Create an account on the HP Community to personalize your profile and ask a question
11-08-2019 03:22 AM
Almost everytime I try to print, the quality is bad.
Missing text, lines over pictures etc.
I have tried everything on the printer as support, by cleaning and adjusting. But it doesnt help.
The only thing that makes it a little better is to change the quality of the print from normal to high, but there is still some sentences that dissappear.
Its uaually okay when the ink is brand new, but it doesnt take long until the problems comes back.
Is there a way to clean the printer manually? Im thinking maybe that can be a solution.
(I have also tried to clean the inkpatron) Not sure that is the right word for it though 😛
11-10-2019 09:51 AM
@Kiri88, Welcome to HP Support Community!
If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee