Product: Laserjet Pro Mfp M225dw Every print job prints an extra page with the following: Content-l

[wayneg3387]

Product: Laserjet Pro Mfp M426fdw

Every print job prints an extra page with the following:

Content-length: 181

Content-Type: application/ipp

HOST: localhost

[also a line with character set attributes with some special characters]

---

[70007]

Hello Wayneg3387,

Thank you for posting your concern,

The issue you're experiencing, where every print job generates an extra page with technical details, typically points towards a misconfiguration or a driver-related problem. Here’s a step-by-step guide to troubleshoot and resolve the issue with your HP LaserJet Pro MFP M426fdw:

1. Check Printer Configuration:

   • Ensure no configuration settings are causing this in the printer's Embedded Web Server (EWS). You can access the EWS by entering the printer's IP address in a web browser.
   • Look for any settings that might relate to print protocols or job storage that could be misconfigured.

2. Update or Reinstall Printer Drivers:

   • Outdated or corrupt drivers can lead to unexpected print behavior. Visit the HP Support website to download and install the latest drivers for your specific printer model.
   • Consider removing the existing printer driver, restarting your computer, and then reinstalling the latest version.

3. Check Default Print Settings:

   • Ensure that the printer isn't set to print extra cover pages or separator pages by default in the print settings/preferences menu. This can be checked in the print dialog when sending a print job or within Windows "Devices and Printers."

4. Verify Print Queue and Network:

   • Clear the print queue to eliminate any problematic pending jobs.
   • Check whether the printer is connected via USB or network and ensure there are no communication issues.

5. Review Print Spooler Service:

   • Sometimes the print spooler service might default to printing extra information due to errors. Restart the print spooler service on your computer:
     • Open the 'Run' dialog (Win + R), type services.msc, and hit Enter.
     • Find the "Print Spooler" service, right-click, and restart it.

6. Disable or Adjust Advanced Printing Features:

   • In some cases, advanced printing features can cause such issues. Go to printer properties and disable any advanced features that reference job control settings.

7. Check for Firmware Updates:

   • Ensure your printer's firmware is up to date. Firmware updates can resolve known issues and provide enhancements.

8. Inspect Printer for Any Custom Scripts:

   • Verify that there are no custom scripts or user-defined settings improperly integrated into the default setup. This often involves checking in-depth settings on a network printer.

If these steps do not resolve the issue, it might be beneficial to reset the printer to factory settings. You can find the reset option in the printer's setup menu or consult the user manual for detailed instructions. If the problem persists, contacting HP support for detailed assistance could be necessary.