ProductivtyimprovementStudy.hptask will damage your computer

[FrogPrints1]

Thanks to your suggestion, I deleted the old printer information from System Preferences, Printers and Faxes, and reinstalled the package that you recommended. The iMac successfully prints now. So I sure appreciate your help.

PS. Now in the printer dialog box, it says, "Marker Supply Low." What does this mean? Does it mean that my ink supply is low?

PPS. I still get those notification boxes on my desktop which warn about HP malware that needs to be reported to Apple. How do I make those go away.  Thanks again!

[BryanCustomPure]

Not sure about the malware- Try installing the 5.1 driver package. https://support.apple.com/kb/dl1888?locale=en_US

Alternatively, you can just delete the offending file and see if it impacts your printing/scanning/whatever.

[FrogPrints1]

Thanks Bryan, I'll try this out tomorrow late in the day when we return home.

[FrogPrints1]

Bryan, I deleted the HP components that were generating those supposed "malware" notifications and moved them to the trash.  Now my HP printer is working without any problems. I sure appreciate your help.  Thanks again.

[Vodvil]

Thanks. Seemed to work. 

[Gator14]

I downloaded the file, but was unable to open it nor install the drivers.  This pop-up message comes up every time I try to open it:

Safari can’t resume this download. 

The file “hp-printer-essentials-S-5_14_8_4.pkg.download” doesn’t appear to be a valid download file.

I haven't found another solution and I'm still stuck with no connection to printer and the below pop-up message won't go away.

“HPDeviceMonitoring.framework” will damage your computer. 

Any help would be greatly appreciated!

[BryanCustomPure]

Try downloading the file using Chrome, Opera, or Firefox. It is a valid file once the whole thing is downloaded (it will not end in ".download" but will end in ".pkg")

[Gator14]

That worked!  I'm able to print again.  Thank you.  I'm still getting the malware pop-ups. Any thoughts on how to get them to stop?

[BryanCustomPure]

Delete the HP folder here:

/Library/Printers/hp

Let me know if that fixes it!

[FrogPrints1]

Yes. It is fixed.! Thanks again.