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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎06-22-2020 04:02 PM - last edited on ‎06-23-2020 05:56 AM by

HP Recommended
Product: HP ENVY 4500 e-all-in-one printer series
Operating System: Microsoft Windows 10 (64-bit)

My printer goes to sleep (shuts off) then for me to wake it up I have to plug it back in. if u know how to fixed this issue, please help.

1 REPLY 1

‎06-26-2020 01:29 PM

HP Recommended

@DRKKNGT069

 

Welcome to the HP Support Community.

 

Auto-Off is automatically enabled by default when you turn on the printer. When Auto-Off is enabled, the printer will automatically turn off after 2 hours of inactivity to help reduce energy use. Auto-Off turns the printer off completely, so you must use the On button to turn the printer back on. For printer models with wireless or Ethernet network capability, Auto-Off is automatically disabled when the printer establishes a wireless or Ethernet network connection. Even when Auto-Off is disabled, the printer enters Sleep mode after 5 minutes of inactivity to help reduce energy use. You can change the Auto-Off setting from the control panel. To change Auto-Off setting 1. From the Home screen on the printer display, select Preferences. NOTE: If you do not see the Home screen, press the Home button. 2. From the Preferences menu, select Auto-Off. 3. From the Auto-Off menu, select On or Off, and then press OK to confirm the setting. Once you change the setting, the printer maintains the setting.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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