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‎07-16-2020 05:25 AM

HP Recommended
Product: HP ENVY 4522

In my rush yesterday I accidentally purchased a 301 instead of a 302 cartridge but didn't realise until after I had tried to install it, hence I am unable to return to store where I purchased as packaging open - this was very silly. The cartridge is still full and I am hoping that hp might be able to exchange. I don't want a refund, just the correct cartridge.

Can anyone help?

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2 REPLIES 2

‎07-17-2020 10:53 AM

HP Recommended

@Widgerwill, Welcome to HP Support Community!

 

Not to worry, we can help you with this.

 

Please reach out to the HP Support in your region regarding the cartridge replacement.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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‎07-20-2020 03:27 AM

HP Recommended

That would be great, I'll try that

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