Put a new black and colour in and getting error code E0 so went and bought and colour cartridge and

[Caz72]

Hp deskjet 2810e

[Sneha_01]

Hi @Caz72,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're experiencing an issue with your HP DeskJet 2810e printer after replacing the black and color cartridges. Error codes like "E0" on HP printers typically indicate that there's an issue with the cartridges. Here are a few steps you can try to resolve the issue:

Check Cartridge Installation: Make sure the cartridges are installed correctly. Remove them and reinstall them, ensuring they are securely seated in their slots.

Remove Protective Tape: Sometimes new cartridges come with protective tape or seals. Ensure you have removed any protective covering from the cartridges before installing them.

Clean Cartridge Contacts: If the cartridge contacts or printer contacts are dirty, it can cause communication errors. Gently clean the contacts on both the cartridges and the printer with a lint-free cloth.

Restart Printer: Turn off the printer, wait for a few minutes, and then turn it back on. This can sometimes reset the printer and clear error messages.

Update Printer Firmware: Check if there's a firmware update available for your printer. Updating the firmware can sometimes resolve compatibility issues with new cartridges.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support