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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- QR and bar code printing problem

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02-04-2023 04:29 AM
Since I changed the cartridges My ink jet printer can no longer print QR and bar codes on documents, how can I solve this problem? I have already done head alignment and cleaning..thank you for your help
Solved! Go to Solution.
Accepted Solutions
02-10-2023 08:31 PM
Hi @Roby21
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing printing issues.
I suggest you reinstall the driver and connect the printer to check if that fixes the issue.
You can follow the steps under this link to uninstall.
Furthermore, you can reinstall using HP Smart App from this link.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a good day.
Treeko
HP Support
I am an HP Employee
02-10-2023 08:31 PM
Hi @Roby21
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing printing issues.
I suggest you reinstall the driver and connect the printer to check if that fixes the issue.
You can follow the steps under this link to uninstall.
Furthermore, you can reinstall using HP Smart App from this link.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a good day.
Treeko
HP Support
I am an HP Employee