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‎08-09-2018 04:41 AM

HP Recommended
Product: Envy 7640
Operating System: Microsoft Windows 10 (64-bit)

I always use Quick Print when I want a single copy of a document as it is often a work in progress but, this function has started printing multiple copies. Not sure how many as I always cancel after one.  If I check 'Print' the default quantity seems to be set at One so I can see no reason for Quick Print to do this.  How can I reser Quci print ?  Cheers. Mike

2 people had the same question
2 REPLIES 2

‎08-09-2018 06:25 AM

HP Recommended

If you use File -> Print option is then multiple copies printed?

 

Have you reset the printer to factory defaults?

 

 




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‎08-09-2018 06:45 AM

HP Recommended

Print Options is showing 1 copy.  I realise this is really a Microsoft issue - AND it has now corrected itself!!!!  Typical.  Thanks for the speedy reply.

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