RESET M28W TO NETWORK FACTORY SETTINGS

[Pawlak1]

Was connected to one network, moved, and now i need to connect to a new one

I've noticed private messages are sent and I really need the info as soon as possible please! 

@TEJ1602

[TEJ1602]

@Pawlak1, Welcome to HP Support Community!

The only option left is to perform a full reset and re-initialize the printer. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Hope this helps!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[ShlomiL]

Hi,

You may restore the network settings of the printer, follow these steps to restore the network settings:

1. Remove the USB cable from the printer.

2. Press and hold the Wireless button on the printer control panel for 20 seconds.

3. When the Attention LED and the Power LED start blinking together, release the Wireless button. The printer restarts automatically.

4. When the Ready LED is on your printer is in setup mode.

Make sure you are connected to your home network and you can see a nearby HP-Setup wireless SSID in your list.

Then follow 'Connect a printer that does not have a touchscreen control panel >> Step 2: Connect the printer with the HP Smart app' and follow the steps, be sure to skip to the step to open the HP Smart app, as the network reset was already done:

https://support.hp.com/us-en/document/ish_1736500-1626554-16 

Shlomi