RUN DLL - Error on PC Bootup

[mpai]

I replaced a HP Officejet6500 E710n-z printer with Officejet Pro 8715 printer on my home network. Before install of new drivers for the HP8715 printer, I removed the old printer from list of devices and then installed the new drivers. Now when I boot up my PC, I get a "Run DLL" error as follows: 

There was a problem starting C:\Program files\HP\HP Officejet6500 E710n-z\HPStatusBL.DLL . The specfied module could not be found.

When I check my PC,  I do not see the subdirectory :\Program files\HP\HP Officejet6500 E710n-z under the HP directory.

How can I get rid of the annoying error ?

Thanks

MP

[Betty0610 · Accepted solution]

@mpai

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

Please try the steps from the document below:

https://support.hp.com/in-en/document/c05333619

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[mpai]

The solution worked. Thanks

[Betty0610]

@mpai

I'm glad to hear that and you're most welcome. Do get back to us in future for further assistance.

Have a nice day!:)