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Came across this thread while trying to re-connect my 3634 printer after a new home network was  installed.

 

I followed the steps outlined in HP Doc provided here, but at step 4  it says "network cannot be found".

 

I am on a MAC and attempting connect wirelessly as I do not have the USB cable and this printer does not seem to have an Ethernet conection point.

 

Please HELP!!

1 ACCEPTED SOLUTION

Accepted Solutions
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Asked for make and model of router... anywho...

 

Download your User Guide here.

 

https://support.hp.com/us-en/product/hp-deskjet-3630-all-in-one-printer-series/7172306/manuals

 

You will have to use the WPS method to connect, if your router supports this.  Otherwise you will need Printer USB cable to connect.   Page 68 starts it all.

View solution in original post

4 REPLIES 4
HP Recommended

Replacing/changing your wireless router, try here.  

http://www8.hp.com/us/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html

* Reset your printer back to Network Defaults.  Run the Wireless Setup Wizard to connect.  Both can be accessed from the front panel (if your printer has a front panel).
* Set router to a fixed wireless channel like 1, 6 or 11, never ‘auto’.  Try channel 1 first then the others one at a time.  
* Make sure printer and router are at least 5 feet apart.  
* The router must have the 2.4G SSID band enabled with a different name than your 5.0G SSID band in your router.  
* Make sure IPv6 is disabled in the printer.

Make and model of modem and router?

However if you have a Gateway (modem+router) device, all Gateway devices are terrible for wireless connectivity.   If this does not work, suggest you think about putting that gateway device in full bridge mode and install your own high quality router that YOU have full control over.

HP Recommended

Make and Model of the pritner is HP DeskJet 3634, no front panel.

HP Recommended

Asked for make and model of router... anywho...

 

Download your User Guide here.

 

https://support.hp.com/us-en/product/hp-deskjet-3630-all-in-one-printer-series/7172306/manuals

 

You will have to use the WPS method to connect, if your router supports this.  Otherwise you will need Printer USB cable to connect.   Page 68 starts it all.

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Provost, sorry my bad!

 

It is a Netgear Nighthawk AC1750 Smart WiFi Router, Mdl R6700v2.

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