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- HP Community
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- Printing Errors or Lights & Stuck Print Jobs
- Re: Blue light is blinking and printer won't connect to wire...

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11-18-2019 01:21 PM
@Viv38, Welcome to the HP Support Community!
If the blue wireless light on the printer is blinking, it means that the printer is not connected to a network. Let us try these steps to connect the printer to the wireless network.
Connect the printer with WPS
Use WPS to connect the printer to your wireless network.
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Locate the WPS button on your router, but do not press it yet.
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Turn on the printer. If the printer is in sleep mode, press the Cancel button on the control panel.
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On the printer control panel, press and hold the Wireless button
for at least 3 seconds or until the wireless light starts to flash.
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On the router, press and hold the WPS button for 3 to 5 seconds or until it shows that the WPS connection process has started.
NOTE: The printer stops searching for a WPS connection two minutes after the wireless button is pressed. If you were unable to press the WPS button within that timeframe, attempt these steps again.
Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.
- Make sure the MAC is connected to a 2.4GHz wireless network.
- This printer supports only 2.4GHz network.
- If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.
Let me know how this goes.
If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
KUMAR0307
I am an HP Employee