-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Can't find the driver of my printer (HP Deskjet 840c)

Create an account on the HP Community to personalize your profile and ask a question
03-05-2017 10:40 AM
Hi,
I'm searching driver for my print Deskjet 840c working on Windows 7.
Can somebody help me?
Thank you!
Solved! Go to Solution.
Accepted Solutions
03-05-2017 10:51 AM
Hi:
Try this for W7 32 bit...If you need the driver for W7 64 bit, then download the 2nd driver on the list.
Download and save the 1st file on the list at the link below....
http://www.catalog.update.microsoft.com/Search.aspx?q=Deskjet%20840c
Download and install this free file utility. The 1st file at the top of the page is for 32 bit.
After you install 7-Zip, right click on the printer driver file you downloaded, and select 7-Zip from the menu.
Have 7-Zip Extract to: And let it extract the file into its folder name.
Once that is done, do the normal steps to add your printer using the add printer wizard.
When asked to install the driver, click on Have Disk, and browse to the driver folder 7-Zip created>prnhp001, and select the HP DeskJet 840C/841C/842C/843C printer from the list, and see if the driver installs that way.
03-05-2017 10:51 AM
Hi:
Try this for W7 32 bit...If you need the driver for W7 64 bit, then download the 2nd driver on the list.
Download and save the 1st file on the list at the link below....
http://www.catalog.update.microsoft.com/Search.aspx?q=Deskjet%20840c
Download and install this free file utility. The 1st file at the top of the page is for 32 bit.
After you install 7-Zip, right click on the printer driver file you downloaded, and select 7-Zip from the menu.
Have 7-Zip Extract to: And let it extract the file into its folder name.
Once that is done, do the normal steps to add your printer using the add printer wizard.
When asked to install the driver, click on Have Disk, and browse to the driver folder 7-Zip created>prnhp001, and select the HP DeskJet 840C/841C/842C/843C printer from the list, and see if the driver installs that way.