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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎03-06-2019 10:10 AM

HP Recommended

My Envy 5055 is 2 weeks old and I keep getting this error message. I have tried going to settings, then network, advanced and then trying to turn off the "IPV6" to the off position but it wont turn off.

3 people had the same question
1 REPLY 1

‎03-06-2019 01:08 PM

HP Recommended

Hello Carzydog,

I'm not sure why your IPv6 will not turn off. Maybe it needs a reboot...

The solution though is HP has now released a firmwear fix for this issue. 

Please download and update your firmware on you printer. This should take care of your assert code. 

I'm a HP Employee
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