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‎10-05-2019 07:03 AM

HP Recommended

Had same problem  with 4570 E Office Jet printer. Changed the network on the printer.  Did uninstall of HP software on my desktop, reinstall, fixed.

2 REPLIES 2

‎10-05-2019 12:27 PM

HP Recommended

Hi,

From the printer front panel tap the Setup icon and select Network Settings, then select Restore Network Defaults and confirm any prompt.

 

Next. select Setup > Network Settings > Wireless Settings and follow the Wireless Setup Wizard, follow the prompt on the screen, select your network name and type its password to connect the printer.

 

Shlomi



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‎10-07-2019 03:56 PM

HP Recommended

Shlomil: 

I did as you suggest first but did not allow printing.  Then I did a reinstall of the computer software for the printer. Perhaps what I downloaded was a newer version because the interface is not the same.  Printer now works fine.  Thanks for your comment.

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