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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎04-12-2022 08:24 AM

HP Recommended
Product: HP DeskJet 4120e All-in-One Printer

Printer HP Deskjet 4120e All-in-one printer. printer was set up months ago and was working perfectly well, changed both cartridges and no problems, just changed the black ink and now we have error SETUP cartridge. we do not have the original ones, as i did not know to keep them and the new cartridges are also original HP 305, so not copies. need help as printer will not work at all.

5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-13-2022 11:27 AM

HP Recommended

@Bezo17

 

Welcome to the HP Support Community.

 

I'd love to help.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

View solution in original post

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1 REPLY 1

‎04-13-2022 11:27 AM

HP Recommended

@Bezo17

 

Welcome to the HP Support Community.

 

I'd love to help.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

Was this reply helpful? Yes No
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