HP Deskjet 2545 lost wifi connection

[129nunna]

Hello;

I had my wireless Deskjet2545 for couple of years and it was connected to our home router; It was working wonderfully, however last week I changed my router (optical fiber) and the Deskjet printer is no longer connecting. 

  How do I reconnect my printer with our new wifi?

  Thank you in advance

[Barachiel · Accepted solution]

@129nunna

Good Day. A warm welcome to the HP community. 

I reviewed the case regarding issues with the printer's connectivity. I will be delighted to assist you here.  

Superb description and terrific observations made before posting. Kudos to you for that. 😉 

For better clarity and to assist you correctly, I would require more information regarding this:  

Did you try any troubleshooting steps before contacting us?How long are you facing this issue? 

For now please try these steps:

Press and hold the wireless button and the the cancel (X) button for 15 seconds to restore the network defaults of the printer. Once done,

Follow this document https://support.hp.com/us-en/product/hp-deskjet-ink-advantage-2540-all-in-one-printer-series/5285095... and run the wireless set up wizard in the computer.  

This should do the trick for you.Please perform all these steps patiently as it is critical to resolving the issue. 

Hope this helps. Let me know how it goes. 😉