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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: HP ENVY 7858

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01-18-2020 10:49 AM
Welcome to the HP Support Community. I'd be happy to assist you.
Are you trying to print it from a computer or make a copy on the printer?
If you are trying to make a copy, follow these steps:
On the printer screen, go to Copy > Click on settings(cogwheel) > Resize > Custom > Change the value as required.
Hit the back arrow button, select either start black or color copy.
If you are trying to print, which application are you using?
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee