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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

STILL NOT WORKING

2 REPLIES 2
HP Recommended

@FORMO,

 

Welcome to HP Support Community,

 

Have you tried to Print the Print quality diagnostic page and then evaluate the results.

 

Let's try these steps here: 

 

To resolve many print quality issues, print a Print Quality Diagnostic page, and then evaluate the results.

NOTE: 

To protect the printheads from drying out, always turn the printer off using the Power button, and wait until the Power button light goes out before unplugging the printer.

  1. Press and hold the Start Copy Color button  on the printer control panel for 3 seconds to print a Print Quality Diagnostic page.

    Example of a Print Quality Diagnostic page

  2. Review the Cyan, Magenta, Yellow, and Black boxes, checking for missing colors, fading, and white lines.

    • If the color blocks do not show white lines, and are not faded or missing, the printer is working correctly. Check for image resolution problems, application errors, or other issues that might affect the printout.

Evaluate the report for any defects. 

  • If there are defects found, try the steps mentioned in this document

Could you please respond to this post with the results of the troubleshooting as well as with the details of the Operating system installed on the PC. So that I can provide you with accurate steps which should help you resolve this issue.

 

Eagerly waiting for your response!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Jeet_Singh
I am an HP Employee

HP Recommended

 what if the yellow colour is not getting pumped to the printhead itsef?? How do we resolve that kind of issue ?

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