How do I reset the secure password or do a Factory Reset on Laserjet Pro MFP M225DN

[Stormy4]

Please. I asked please nicely. This darn printer screwed up the password, not me. I copy-pasted bro, its the right password.

I think the printer must strip certain characters when you submit it, I used my silly password generator that has very aggressive settings. Too bad it doesnt tell us which characters are problematic. Also too bad the user manual doesn't have the reset instructions like every other printer out there. Also too bad someone has not replied yet. This is a brand new machine and I need the admin password please!

[HevnLgh · Accepted solution]

Hi @Stormy4,

Thank you for stopping by the HP Support Forums! 🙂 I see you are trying to reset your HP LaserJet Pro MFP M225dn.

I have sent you a Private message on the Forums. Please go to your User page to the right of your Username you will see your inbox.

Let me know the outcome. If this resolves the issue please let others know by marking this post as "Accept as Solution".  To simply say thanks, please click the "Thumbs Up" up button. If you require further assistance let me know and I will gladly do all I can to help. 

[Stormy4]

Thanks HevnLgh, it did the trick.

After experimenting I think it seems that it is not due to the type of characters, but likely just the number of characters that is the problem. I would imagine the system is truncating them before storing, but the login prompt does not?

Thanks!

[aspace]

How do I reset the secure password or do a Factory Reset on Laserjet Pro MFP M225DN