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Guidelines
To resolve issues with error EBS00P0013 on HP Smart App: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎09-08-2020 02:50 PM

HP Recommended

HP OFFICEJET PRO 8720

image.jpg

 

2 REPLIES 2

‎09-08-2020 02:51 PM

HP Recommended

“USERNAME OR PASSWORD IS INCORRECT. MAKE SURE BOTH USER ACCOUNT AND PASSWORD ARE VALID”

 

wont scan to email.

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‎09-10-2020 10:28 AM

HP Recommended

@agrucky

 

Welcome to the HP support community.

 

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

 

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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